Department Manager II - Caring for Caregivers

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives beginning with our own. Thats the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Department Manager II - Caring for Caregivers Location Beachwood Facility CC Administrative Campus Department Caring for Caregivers-Caregiver Office Job Code T29020 Shift Days Schedule 8:00am-5:00pm Job Summary Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As Department Manager II, you will manage and control various aspects of the Caring for Caregivers Department. Your work will provide oversight and direction of non-clinical support services to fellow caregivers at the Cleveland Clinic, such as gifts and resources to next of kin, coordination of Mental Health First Aid training and promotion of team services at fairs/events. In this position, you will also receive education and access to growth opportunities through weekly team meetings, one-on-one leadership discussions and ongoing success coaching.

A caregiver in this position works a flexible, hybrid schedule from 8:00AM - 5:00PM.

A caregiver who excels in this role will:

• Manage department personnel and operations which includes staffing, training, workflow analysis and performance management.
• Manage staffing to ensure appropriate allocation and compliance with goals and objectives.
• Monitor quality and financial performance.
• Ensure compliance with government health regulations, JCAHO guidelines, quality requirements and customer service standards.
• Recommend enhancement and cost saving strategies.
• Resolve interdepartmental issues to ensure consistency in quality, procedures and policy application.
• Develop, monitor and implement programs to enhance customer service, develop skills and improve scope of service.
• Analyze programs and make improvements.
• Participate in meetings and relevant committees as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelors Degree in Business Administration, Health Care Administration or a related field and four years of supervisory or management experience OR Associates Degree and six years of experience OR Masters Degree and three years of experience

Preferred qualifications for the ideal future caregiver include:

• Healthcare experience

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you:

Physical Requirements:

• Manual dexterity sufficient to operate office equipment
• Extended periods of sitting, standing and walking
• Walking to attend meetings
• Normal or corrected vision to normal range
• Ability to clearly communicate by phone and in person

Personal Protective Equipment:

• Follow Standard Precautions using personal protective equipment as required for procedures

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster .

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities